Curse that little scrap of paper! It’s happened to all of us at some point. We received a customer call or had a customer meeting, spoke a while, and took some scribbled notes on a little scrap of paper or a napkin. Critical contact information or event details were stashed in the moment. At the […]

I have cringed every time I worked out in the field, and I discovered I was missing critical information for one of our events! This can be pretty disastrous, especially if you’re responsible for booking out others. Running your business on a mobile booking app can be empowering. Finding the correct mobile app for event […]

Don’t you all have events that have gone horribly wrong? I will state that communication and info exchange are often lacking when things go bad. This event below actually happened with a third-party agency client that I’ve worked with as a vendor for many years, and this one went *unbelievably* bad. I received my job instructions […]